Delivery

For your convenience, Beacon Lighting offers two delivery options:

• Home Delivery
• Pick Up In-Store

You will be able to choose your preferred method during the checkout process.

Home Delivery

All orders are delivered by Australian couriers TNT. You can calculate a delivery cost estimate from the product page, and in your shopping cart. Your delivery total will be displayed at checkout, before you complete your order, and is charged to your credit card upon submitting your order. 

To the extent permitted by law, Beacon Lighting does not accept any liability whatsoever for the goods ordered and/or any loss or damage incurred by any person in relation your order once it has been received by TNT for delivery to you.

We suggest that you have your order delivered to an address where someone will be present during business hours to sign for the delivery. If the delivery address is unattended, TNT is authorised to leave the goods at that address.

Orders cannot be delivered to post office boxes.

If you are having your order delivered, you can pay online using your credit card (Visa, Mastercard), PayPal, or redeem a Beacon Lighting gift card. 

We will process your order within 72 hours. If there is a problem fulfilling your order (e.g. items need to be ordered in), we will call you within this period to let you know. Once your order has been shipped, you will be advised via email. Delivery could take up to 5 working days from this date. After this time if you have not received your order, please email our web sales team on webmaster@beaconlighting.com.au or call 03 8561 1599 (Mon-Fri, 8.30am-5.30pm EST).

International deliveries

Online shopping is only available to customers within Australia. We welcome product enquires from overseas, please contact our web sales team via email on webmaster@beaconlighting.com.au and we will investigate and advise the possibility of supply.

Pick Up In-Store

You can pick up your order from your chosen Beacon Lighting store free of charge. During checkout, based on your address we will nominate the store that is closest to you. However, you can change this to your preferred store if you wish.

We will process your order within 72 hours, and call you when your order is ready to be collected. If there is a problem fulfilling your order (e.g. items need to be ordered in), we will call you within this period to let you know.

If picking up in-store, the following payment methods are available to you:

Pay online using your credit card (Visa, Mastercard), PayPal, or redeem a Beacon Lighting gift card.

Pay in-store

This option is ideal for customers without a credit card or PayPal. 

Beacon Lighting stores also offer an 8-week lay-by service, if you wish to gradually pay for your purchase. A deposit equal to 30% of the total purchase value is required, and we suggest making regular payments to avoid a large payment at the end of the lay-by period.