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Satisfaction
Guarantee
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Warranties
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Competitor Pricing
Satisfaction
Guarantee
Beacon Lighting offers a full refund or
exchange for website sales within a 30-day
period and upon presentation of receipt.
Should your goods be faulty or damaged upon
receipt, Beacon Lighting will offer a full
refund. Alternatively, you can return the
goods to any Beacon Lighting store.
For online refunds or exchanges please refer to
your original confirmation email or order
receipt for the details of the Beacon Lighting
store that arranged your order. Please contact
the store directly by phone or email with the
details of the exchange or refund. A refund will
be made at the same value as the original
purchase price excluding freight.
Products can be returned to any Beacon Lighting
store with a copy of your receipt. All goods
must be returned in original packaging and
resalable condition. This is the preferred option
for you because you can then receive an exchange
or refund without delay.
Alternatively you can return your goods by mail
letting us know if you require a refund or an
exchange. Please include your original order
receipt with your return items. Returns done in
store can be processed immediately. However,
returns by mail may take 2 weeks minimum to
process and notification will be by email.
Please note: Products that have been installed cannot be
returned.
Warranties
All fittings have a minimum 12-month warranty, if installed by a qualified electrician,
excluding globes.
2 year Warranty on All Fans:
Beacon Lighting will supply a 2 year
warranty on all hard wired fans if
installed by a qualified electrician.
2 + 1 Year Extended Warranty:
If your fan is installed by an approved Beacon
Lighting electrician we will extend your
warranty on any LUCCI fan for an extra 1 year.
You will receive an extended 3 year warranty and
the peace of mind of getting your fan installed
correctly the first time.
Call 1300 ALIGHT (1300 254448) for an
approved Beacon Lighting Electrician.
Please note: Products that have been installed cannot be
returned.
Competitor Pricing
Beacon Lighting will meet or beat any
competitors price. Conditions apply, please see
in store for further details.
