Satisfaction Guaranteed
Beacon Lighting also offers a full refund or
exchange for website sales within a 30-day
period and upon presentation of receipt.
Should your goods be faulty or damaged upon
receipt, Beacon Lighting will offer a full
refund. Alternatively, you can return the
goods to any Beacon Lighting store.
For online refunds or exchanges please refer to
your original confirmation email or order
receipt for the details of the Beacon Lighting
store that arranged your order. Please contact
the store directly by phone or email with the
details of the exchange or refund. A refund will
be made at the same value as the original
purchase price excluding freight.
Products can be returned to any Beacon Lighting
store with a copy of your receipt. All goods
must be returned in original packaging and
resalable condition. This is the preferred option
for you because you can then receive an exchange
or refund without delay.
Alternatively you can return your goods by mail
letting us know if you require a refund or an
exchange. Please include your original order
receipt with your return items. Returns done in
store can be processed immediately. However,
returns by mail may take 2 weeks minimum to
process and notification will be by email.
Please note: Products that have been installed cannot be
returned.
Warranties
All fittings have a minimum 12-month warranty,
excluding globes.
2 year Warranty on All Fans:
Beacon Lighting will supply a 2 year
warranty on all hard wired fans if
installed by a qualified electrician.
2 + 1 Year Extended Warranty:
If your fan is installed by an approved Beacon
Lighting electrician we will extend your
warranty on any LUCCI fan for an extra 1 year.
You will receive an extended 3 year warranty and
the peace of mind of getting your fan installed
correctly the first time.
Call 1300 ALIGHT (1300 254448) for an
approved Beacon Lighting Electrician.
Please note: Products that have been installed cannot be
returned.
Overseas Purchases
Online purchases are only available to customers
within Australia. We welcome product
enquires from overseas, please contact us via
email at
webmaster@beaconlighting.com.au and
we will investigate and advise the possibility
of supply.
Delivery
All shipping is arranged through courier
company TNT, for all pricing details please
refer to the TNT website
www.tnt.com.au.
TNT will attempt to deliver to the address
nominated by you. Delivery is deemed to be
effected when TNT receive a signed receipt or
delivery docket confirming that the goods were
received in good condition. Beacon Lighting
recommends that a work address is allocated to
ensure that someone is available to sign for the
delivery.
TNT will not in any circumstances deliver goods
to a post office box.
Payment
All prices are in Australian dollars, and the
Beacon Lighting website will currently only
accept payment in Australian dollars. Beacon
Lighting accept the following credit cards
online; Visa, Mastercard, Diners, American
Express.
In Store
Lay-by Service
For your convenience, Beacon Lighting offers
an in-store 8 week lay-by service. This is to a great way
to to to gradually pay off your purchase.
A deposit equal
to 30% of the total purchase value is required
and we advise that the customer make regular
payments to minimise a large payment at the end
of the Lay By lay-by period.
This service is
only offered in-store.
Competitors
Prices
Beacon Lighting will meet or beat any
competitors price. Conditions apply, please see
in store for further details.
Product Details
Please
note that products featured on this website may
vary in colour and size.
Online Shopping
Options
All three of the below options are determined
through the checkout process. Simply click
'Checkout >' on your shopping cart contents page
to begin this process.
Pay online using
your Visa, Mastercard, Diners or American
Express and select delivery using TNT courier.
The courier cost is calculated from the
volumetric weight of the product. This
cost is displayed in checkout and charged to
your credit card upon submitting your order.
Your product should arrive within 5-10 working
days, pending stock availability.
Pay online using
your Visa, Mastercard, Diners or American
Express and select to pick your order up from a
Beacon Lighting store. During the checkout
process, you are given an option to nominate the
store you wish to pick up from.
Click Here to use our store locator
to find your nearest Beacon Lighting store.
Your credit card will only be charged for the
products you have purchased as store pick up is
free of charge.
Our Order Online
option is ideal for online shoppers who do not
have a credit card. This is the best way
to secure the products you wish to purchase at
the current sale price without a credit card.
Simply select 'Pay on Pickup' and nominate which
store you would like to pick up your product
from to use this option. Home delivery is
not offered with offline payments.
