HOW WE’RE HELPING YOU TO LIVE BRIGHTER AND STAY SAFE
Even during these difficult times but especially during these difficult times, our purpose stays the same – to brighten up your lives and help you love the space you’re in. While we stay true to our purpose, we’re doing all we can and more to ensure that you and our team members stay safe. Because for us, our people always come first, above everything else.
We’re actively following and implementing the guidelines provided by the Australian Federal and State Government and health authorities to help you live brighter and stay safe:
WHEN YOU SHOP IN OUR STORES
- We’ve increased cleaning and sanitation in all our stores nationwide. We’ll continue to maintain a rigorous cleaning schedule to deliver safe shopping environments for you.
- We’ve provided hand sanitisers in every store for your use.
- Our team members will give you more space while you shop and maintain the recommended distance while you check out.
- We encourage you to use contactless payment methods like your credit card instead of cash.
- If unwell, our team members will rest and recover at home.
- All stores operate with a COVIDSafe plan in accordance with local state requirements.
As with everything, safety goes both ways. So, when shopping in store, please respect the social distancing guidelines we’ve put in place, use the hand sanitisers provided when you enter and exit, and where required or recommended by local health authorities, please wear a fitted face mask, unless you have a lawful exemption. Where available, check in by scanning the QR code with your smart phone camera before entering the store.
Of course, if you’re feeling unwell, we request you to stay at home and take care of yourself. Shop from the comfort of your couch at beaconlighting.com.au and get your purchases delivered to your doorstep.
WHEN YOU SHOP ONLINE
If you prefer to shop from home, you’ll find our entire range of products on our website.
To further support you during this time, we’re now offering:
- FREE shipping on all orders over $120^
- Metro same day delivery. Order before noon on weekdays*
- 30-day hassle-free returns
- 3-hour Click & Collect
- Enjoy the same experience you love (well, almost) with our new virtual 3D showroom! With just a few clicks, you can browse all your favourite Beacon lights and fans from the comfort of your own home. Visit our virtual showroom now.
NEED INSPIRATION FOR YOUR LIGHTING PROJECT?
- Follow us on Facebook, Instagram and Pinterest to discover fresh new looks and be inspired by our community of style experts and customers.
- Become a Beacon VIP and get access to new product releases, exclusive discounts and exciting offers and competitions.
- Read our blog for endless inspiration and handy tips and guides.
NEED MORE INFORMATION?
Please call us on 03 8561 1599 or email us at firstname.lastname@example.org. We’re always here for you.
WE’RE ALL IN THIS TOGETHER
We want to acknowledge your continued support as a loyal customer and the important role you play as a part of our Beacon community. From the bottom of our hearts, thank you. We also encourage you to continue backing your local businesses who need you now more than ever.
We’re positive about the future and the world we live in and we know that together, we’ll get through this. Take care of yourselves, be kind to each other, and stay safe.
Terms & Conditions
^ Delivery is free for orders over $120; there is a flat fee of $10 for orders below $120.
*Metro same day delivery. Order before noon on weekdays and if it's in stock, we'll deliver it on the same day. This service is available in Melbourne, Brisbane, Sydney, Perth and Adelaide. This service isn’t available in regional areas including ACT, Gold Coast, Hobart, Darwin, Cairns.