Free Shipping For Orders Over $120
1 Hour Click and Collect
30 Day In Store Returns
In-home Consult Service
Get professional advice on the best products and placement to match your budget and style with a personal consultation in the comfort of your own home. Learn more.
In-studio Experience
Get the ultimate designer touch with customised lighting plans and expert insights at a personal in-studio session with one of our lighting designers. Learn more.
Sign in to your Beacon account and navigate to My account > My Orders where you’ll see the status of your order – complete, processing or shipped. Once your order has been shipped, you’ll be able to track your shipment. We’ll also send you an email with the tracking information.
We are here to help on anything you need
Online Store Support hours:
For Warranty or Installation
Phone 1800 602 243
Store Support Centre
295 Whitehorse Rd
Nunawading VIC 3131
Phone (03) 8561 1555
Postal address:
PO Box 108
Mount Waverley VIC 3149
Distribution Centre
140 Fulton Drive
Derrimut VIC 3026
Phone + 613 9368 1000
Fax + 613 9360 9332
Debbie and her team will answer any questions you may have and give you any advice you may need. We also have live chat, an instant messaging service that means you can have a conversation with us without even picking up the phone!
Online Support hours:
