Shipping & Delivery
We make shopping as well as shipping convenient for you.
You’ll be able to choose your preferred delivery method during checkout. Whether you choose delivery or store pick up, your order will be fulfilled by your closest store (determined by the postcode you provide for your order) by default. However, if you choose to pick up in store, you’ll be able to change this to the store of your choice. We usually process orders within 72 hours. If there’s a problem fulfilling your order, we’ll call you within this period to let you know.

1-hour Click & Collect
Pick up your order from your chosen store in as little as 1 hour, free of charge. This service is available when all items in your order are in stock at your selected store at the time of purchase.

Standard delivery
Free shipping Australia-wide on online orders over $250 incl. GST, within 50 km of your closest Beacon Lighting store.* Once shipped, you’ll receive an email. Please allow 7–10 working days for delivery.

Express metro same-day delivery
Order before noon on weekdays and, if your items are in stock at your nearest Beacon Lighting store, we’ll deliver the same day within a 50 km radius. Available in selected areas only.*

2-hour Uber delivery
2-hour Uber delivery is available for $30 in eligible areas within a 15km radius of your closest Beacon Lighting store and on selected products.
Shipping & Delivery Information
Enjoy free shipping on all online orders over $250.*
*Free shipping applies to delivery addresses within 50km of your nearest Beacon Lighting store. Free shipping is not available to Christmas Island, Lord Howe Island, Norfolk Island or the Cocos (Keeling) Islands.
For deliveries outside the 50km radius, additional freight charges may apply. If additional charges apply, our team will contact you before dispatch to confirm the cost.
Any applicable delivery charges will be displayed at checkout before you complete your order and charged to your nominated payment method when your order is submitted.
We recommend having your order delivered to an address where someone is available during business hours to receive the delivery. If the delivery address is unattended, our couriers are authorised to leave the goods at the address. Orders cannot be delivered to PO Boxes or parcel lockers.
For delivery orders, you can pay online using Visa, Mastercard, American Express, PayPal or a Beacon Lighting gift card.
Once your order has been shipped, you will receive a confirmation email. Delivery may take 7–10 working days from the date of dispatch. If you have not received your order after this time, please contact our Online Sales Support team at support@beaconlighting.com.au or call 03 8561 1599 (Mon–Fri 8:00am–7:00pm; Sat 9:00am–6:00pm; Sun 10:00am–6:00pm EST).
To the extent permitted by law, Beacon Lighting does not accept liability for goods ordered, or any loss or damage incurred in relation to your order, once the order has been received by the courier for delivery.
You can pick up your order from your chosen Beacon Lighting store free of charge, with no minimum spend. During checkout, we’ll nominate the store closest to you based on the address provided. You can change this to your preferred store if you wish.
If all items in your order are in stock at your chosen store, your order will be ready to collect within 1 hour. We’ll notify you by email or SMS as soon as it’s ready.
If there is an issue fulfilling your order we will contact you with an update.
All standard delivery orders are delivered by courier.
Your delivery cost will be displayed at checkout before you complete your order and charged to your nominated payment method when your order is submitted.
We recommend having your order delivered to an address where someone is available during business hours to receive the delivery. If the address is unattended, our courier may leave your order in a secure location at the delivery address. If a secure location is not available, the courier will leave instructions so you can arrange redelivery.
Orders cannot be delivered to PO Boxes or parcel lockers.
For delivery orders, you can pay online using Visa, Mastercard, American Express, PayPal, Afterpay, ZipPay or a Beacon Lighting gift card.
Once your order has been shipped, you will receive a confirmation email. Delivery may take up to 3 working days for metro orders and 7–10 working days for regional orders from the date of dispatch.
If you have not received your order within these timeframes, please contact our Online Sales Support team at support@beaconlighting.com.au or call 03 8561 1599 (Mon–Fri 8:00am–5:00pm; Sat 9:00am–5:00pm; Sun 10:00am–5:00pm AEST).
To the extent permitted by law, we do not accept liability for goods ordered, or any loss or damage incurred in relation to your order, once the order has been received by the courier for delivery.
Place your order before 12:00pm on weekdays and, if all items are in stock at your nearest Beacon Lighting store, your order can be delivered on the same day.
Same-day delivery is available in Melbourne, Brisbane, Sydney, Perth and Adelaide. This service is not available in regional areas or in the ACT, Gold Coast, Hobart, Darwin or Cairns.
Availability and any applicable delivery charges will be displayed at checkout before you complete your order.
Once your order has been dispatched, you will receive a confirmation email.
We recommend having your order delivered to an address where someone is available to receive the delivery. If the address is unattended, the courier may leave your order in a secure location at the delivery address. If a secure location is not available, the courier will provide instructions to arrange redelivery.
Orders cannot be delivered to PO Boxes or parcel lockers.
To the extent permitted by law, we do not accept liability for goods ordered, or any loss or damage incurred in relation to your order, once the order has been received by the courier for delivery.
2-hour Uber delivery is available for $30 in eligible areas and on selected products. To qualify, orders must have a total value of $1,000 or less, a maximum combined weight of 20kg, and a delivery address within 15km of the nearest participating store.
If your order contains a combination of products that exceeds any of these limits, Uber delivery will not be available. Eligibility and availability will be confirmed at checkout.
You can select your preferred fulfilment method during checkout. Whether you choose delivery or Click & Collect, your order will automatically be allocated to the closest store based on the postcode provided. For Click & Collect orders, you can select an alternative store during checkout.
If there is an issue fulfilling your order we will contact you with an update.
We try to get your purchases to you as soon as possible. Once your order has been shipped, you’ll receive an email from us. You can expect delivery within 3 days (metro only) from this date, depending on stock availability. Regional areas may take up to 7-10 working days.
After this time if you still haven’t received your order, please email our online sales support team at support@beaconlighting.com.au or call them on 03 8561 1599 (Mon-Fri, 8.00am-7.00pm Sat 9.00am - 5.00pm AEST, and Sun 10.00am - 5.00pm AEST.)
Please note, some remote locations may incur an additional freight charge or may only be serviceable via delivery to a local courier depot or collection point. If this applies to your order, our team will contact you before dispatch to discuss the best delivery option.
Free shipping applies to delivery addresses within 50kms of your nearest Beacon Lighting store.