Free Shipping For Orders Over $120

1 Hour Click and Collect

30 Day In Store Returns

Welcome My Orders My Wishlist Recently Viewed My Details My Addresses Saved Credit Card Email Preference Preferred Store Log out
Book a Design Service

In-home Consult Service

Get professional advice on the best products and placement to match your budget and style with a personal consultation in the comfort of your own home. Learn more.

In-studio Experience

Get the ultimate designer touch with customised lighting plans and expert insights at a personal in-studio session with one of our lighting designers. Learn more.

Learn More

Back

I've forgotten my password. How do I reset it?

Don’t stress, that happens to the best of us! Just click on the ‘Account’ icon at the top of our website. In the login section, you’ll see a link ‘Forgotten password’. Click on this and you’ll be directed to a page to complete your details. Once complete, we'll send you an email with a new password.

If that doesn’t work, please email our online sales support team at support@beaconlighting.com.au or call them on 03 8561 1599 (Mon-Fri 8am-5pm AEST & Sat-Sun 10am-5pm AEST).

Talk to Debbie on Live Chat

Debbie and her team will answer any questions you may have and give you any advice you may need. We also have live chat, an instant messaging service that means you can have a conversation with us without even picking up the phone!

Online Support hours:

  • Monday - Friday: 8am - 7pm AEST 
  • Saturday: 9am - 6pm AEST
  • Sunday: 10am - 6pm AEST